Help Center. Frequently Asked Questions

Platform & Usage

🚀 What is CryptoAPI and how does it work?

CryptoAPI is an intelligent platform for automated and semi-automated trading on Binance.

Its AI analyzes the market and evaluates risks using TRINDX™ – the most accurate index for assessing the potential and reliability of every crypto asset – and can manage trades automatically through an API connection.

To get started:

  1. Sign up on the website.
  2. Connect your Binance account via API.
  3. Choose your trading strategy and risk settings.
  4. Launch the AI trader – it will take care of the rest.
💬 How does trading work in crypto markets? Can I hold assets indefinitely?

Yes. In crypto markets, you own your assets directly — you can buy and hold them for as long as you want. The market operates 24/7, with no closing hours or trading-day resets.

Unlike Forex or derivatives markets, where brokers often enforce daily trading limits (due to swaps, risk control, and regulatory requirements), there are no forced time limits in crypto trading.

On crypto exchanges, you can simply buy a coin and hold it for years — that’s considered long-term investing, not active trading.

🔒 How can I safely store my crypto assets?

For long-term storage, it’s best to use cold (hardware) wallets, such as Ledger.

What is the criteria for a cryptocurrency or exchange to be listed on CryptoAPI?

We strive to list every cryptocurrency and exchange in the universe, but it's virtually impossible to list everything. Listing cryptocurrencies and exchanges is largely a manual process that takes time and resources to ensure the accuracy of our data.

Why aren't you listing [insert random cryptocurrency]?

While we strive to add every single cryptocurrency in the universe, it's virtually impossible to list everything. Listing cryptocurrencies is largely a manual process that takes time and resources to ensure the accuracy of our data.

Do you offer an API for your data?

Yes! Check out the CryptoAPI API.

Am I allowed to use content (screenshots, data, graphs, etc.) for one of my personal projects and/or commercial use?

You may use the content for academic or journalistic use provided that you cite cryptoapi.ai as a source.

Please refer to the User Agreement.

Binance

💱 Can I use Binance on my own?

Yes. You can use your Binance account as you normally would — buy, sell, or hold assets on your SPOT balance.

Once your exchange is connected via API, the system will automatically detect your manual purchases and include those assets in AI trading without any extra steps.

🪙 How can I register on Binance?

You can register on Binance using this link.
Just complete the standard verification process with your personal identification documents.

🔐 How to connect Binance via API?

To enable automated trading through your Binance account, connect it via API:

  1. On Binance.com, click your profile icon (top right) → API Management.

  2. Create a new API key, name it, complete the security verification (email, 2FA), and get your API Key and Secret Key.

    ⚠️ The Secret Key is shown only once — make sure to save it and enter both keys in your CRYPTOAPI trading settings.

  3. Under IP Access Restrictions, whitelist this IP: 176.9.166.90

  4. In the Binance API settings, enable Spot and Margin Trading.

    Grant the maximum permissions in your API settings and do NOT enable the whitelist of trading pairs!

  5. Transfer enough of your selected stablecoin to your spot balance and activate trading.

    💰 Note: funds must be placed on the SPOT balance — otherwise, the system won’t be able to use them.

💵 What is the minimum amount required for AI trading on Binance?

Binance API applies different minimum order requirements for each trading pair (minimum order size, price step, quantity step, and minimum notional value in USDT). Because of these restrictions, the AI algorithm cannot place orders below the thresholds defined by the exchange. Additionally, if the account balance is too small, the system will be unable to perform proper portfolio rebalancing, which is an essential part of the strategy.

For technically correct operation, the AI trading system requires a minimum spot balance of at least 3000 USDT. This is the threshold at which the algorithm can execute basic operations without running into Binance API limits.

However, to achieve performance comparable to our historical AI trading model – and to enable full functionality, including dynamic rebalancing – a recommended spot balance is 5000 USDT or more.

💡 How to save on Binance trading fees
  1. Log in to your Binance account.
  2. In the user menu, go to Settings.Binance
  3. Scroll to the Trade section and click Manage next to Fee deduction.
  4. Make sure the switch “Use BNB to pay fees” is turned on (yellow).Binance
  5. Close the window.

This option allows you to pay trading fees in BNB tokens with a discount of up to 25%.

⚡ How can I save on USDT TRC20 transfer fees?

To reduce USDT TRC20 transfer fees by over 80 % when sending from cold wallets, you can buy energy via the TronLess Telegram bot.

Indicators & Metrics

📊 What is the rating in the Markets table?

The rating is a composite measure of an asset’s attractiveness. It’s primarily based on the TRINDX™ risk index but also factors in:

  • price momentum and trading volume,
  • risk-to-reward ratio,
  • market shock resilience,
  • trader activity and liquidity.

The final rating helps compare assets by their stability and growth potential.

💡 What is TRINDX™

TRINDX™ (Trading Risk Index) is a proprietary AI-based indicator that expresses, in percentage terms, the probability (10%–99%) that a trade with a given asset cannot be closed in profit within the next 30 calendar days.

In other words, the lower the TRINDX™, the more reliable and potentially profitable the asset is considered.

⚙️ What TRINDX™ takes into account

The index is based on a comprehensive analysis of market, technical, and behavioral factors, including:

  • Volatility (variance, ATR across timeframes)
  • Market depth and liquidity (volume, spread, order book)
  • Correlation with BTC and ETH
  • Price momentum (speed and direction of movement)
  • Risk-to-reward ratio (R:R) from historical trades
  • Panic or speculative price behavior
  • Whale activity (large-wallet movements)
  • News and social sentiment (AI-based NLP)
  • Shock resilience score (recovery ability)
  • Network stability (uptime, hashrate, transaction volume)

🤖 How the AI analyst works

The AI model is trained on historical data from top assets and calculates an integrated risk probability for each token using:

  • weighted regression on multidimensional features,
  • self-learning anomaly detection,
  • clustering of assets by market behavior patterns.

The result is a single number — TRINDX™, representing the estimated probability of trading loss within 30 days, allowing assets to be compared by relative risk.

🧭 What is the Fear and Greed Index?

It measures overall market sentiment: a higher score means more greed (risk appetite), while a lower score shows fear and selling pressure.

🔁 What is RSI?

RSI (Relative Strength Index) — an indicator that shows whether an asset is overbought or oversold. In the Markets section, the quotes table displays 7-day RSI by default, but you can switch in the filter panel to RSI30 (1 month), RSI91 (quarter), RSI182 (half-year), RSI365 (year), or RSI1000 (1000 days).

⚠️ What do the icons in the “Risk” column mean?

The icons represent the risk level of each crypto asset, based on the TRINDX™ index but shown in a simplified way.

Assets are divided into three groups:

  • 🔴 High-risk — high volatility, unpredictable behavior.
  • 🟡 Moderate — balanced risk and average stability.
  • 🟢 Low-risk — lowest volatility, strong resilience.

It helps users quickly assess risk without checking the full TRINDX value.

💹 What do “Market” and the percentage value next to it in the header mean?

It shows the change in total cryptocurrency market capitalization over the past 24 hours.

Only the percentage is displayed — without absolute numbers — to clearly indicate the market’s overall direction.

🍔 What do the three horizontal bars (hamburger) in the header mean?

They indicate the relative level of trading activity in the crypto market:

  • ☰ high activity (many trades).
  • 🟰 normal activity (average volume),
  • ▬ low activity (few trades),

It helps users quickly gauge how active the market is right now.

Data Sources & Calculations

How are the prices calculated for the various cryptocurrencies?

The price of a cryptocurrency is calculated by averaging the prices across all markets where the cryptocurrency is traded. The average is weighted by the 24 hour trading volume of each market.

What is "Market Capitalization" and how is it calculated?

Market Capitalization is one way to rank the relative size of a cryptocurrency. It's calculated by multiplying the Price by the Circulating Supply.

Market Cap = Price X Circulating Supply.

What is the difference between "Circulating Supply", "Total Supply", and "Max Supply"?

Circulating Supply is the best approximation of the number of coins that are circulating in the market and in the general public's hands.

Total Supply is the total amount of coins in existence right now (minus any coins that have been verifiably burned).

Max Supply is the best approximation of the maximum amount of coins that will ever exist in the lifetime of the cryptocurrency.

Why is the Circulating Supply used in determining the market capitalization instead of Total Supply?

We've found that Circulating Supply is a much better metric for determining the market capitalization. Coins that are locked, reserved, or not able to be sold on the public market are coins that can't affect the price and thus should not be allowed to affect the market capitalization as well.

The method of using the Circulating Supply is analogous to the method of using public float for determining the market capitalization of companies in traditional investing.

Why does a question mark sometimes show up for the circulating supply and market cap of a cryptocurrency?

In order to ensure accurate market cap rankings, we work closely with teams and developers to verify supply details on their respective blockchains.

If a question mark shows up, it means that we have not sufficiently verified the circulating supply and resulting market cap yet.

Why are markets with no fees excluded from the price average and total trading volume?

When no fees are being charged at the exchange, it is possible for a trader (or bot) to trade back and forth with themselves and generate a lot of "fake" volume without penalty. It's impossible to determine how much of the volume is fake so we exclude it entirely from the calculations.

AI Behavior & Trading Methodology

⚙️ What do the strategy types in trading settings mean?

The strategy defines how the AI selects and manages assets.

  • Conservative — low risk. Enters only assets with the highest growth potential at low market positions. Average cycle: 1–30 days. Low trading frequency — a few trades per month.
  • Balanced — medium risk. Excludes the riskiest assets, enters at low or mid positions. Average cycle: 7–180 days. Medium frequency — several dozen trades per month.
  • Aggressive — higher risk. Works with all assets except TOP-100 high-risk ones, enters at any position, focuses on maximum profit with rebalancing. Average cycle: 15–365 days. High frequency — a few trades per day. Requires a large and flexible balance.
🧮 What does the “Risk Management” section in trading settings mean?

This section defines how much of your total balance the AI is allowed to use for trading. All values are percentages of the total balance.

  • Deposit allocation, % — the portion of the balance available for initial trade entries, excluding rebalancing.

    Example: with 90 %, the AI may use up to 90 % of your balance for opening positions.

  • Maximum deposit allocation, % — the upper limit of total balance usage across all operations, including rebalancing and additional entries.

    Example: with 100 %, the system can use the full balance but never exceed it.

These settings help you manage risk exposure and capital distribution, keeping part of your balance in reserve.

What is the difference between a "Coin" and a "Token" on the site?

A Coin is a cryptocurrency that can operate independently.

A Token is a cryptocurrency that depends on another cryptocurrency as a platform to operate.

Check out the markets section to view a list of tokens and their respective platforms.

General Questions

Why are you listing [insert random cryptocurrency]? It's clearly a scam!

Nearly every cryptocurrency has been called a scam at some point in its lifetime. We're not here to judge the merits of any cryptocurrency, but we provide the best tools for you to make your own conclusions.

As long as it meets the listing criteria, it's eligible to be on the site.

In what time zone is the site based?

Data is collected, recorded, and reported in UTC time unless otherwise specified.

At what time is the 24 hour % change based?

It's based on the current time. It's a rolling 24 hour period.

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