Privacy Policy Confidentiality and Cookies

This Privacy Policy describes how CRYPTOAPI.ai collects, uses, stores, protects and discloses personal data of users in connection with the use of analytical services, forecasts, indices, trading tools and trading bots. We apply technical, organizational and legal measures to ensure the protection of user information.

By using the Service, you agree to the terms of this Privacy Policy. If you do not agree with any of its provisions, you must stop using the Service and leave the website.

1. Information We Collect

We collect only the minimum amount of personal data that is required to provide and improve the Service:

• Account information: name and email address provided during registration.
• Technical information: browser type, device type, operating system, IP address, cookie files, time zone, language settings, session identifiers and user agent.
• Usage information: visited pages, actions performed within the Service, request logs, error logs and general performance metrics.
• Geographical information: approximate location inferred from the IP address at the country or city level.
• Trading bot and integration data: settings, parameters, preferences and technical metadata required for analytical tools and trading bots. We do not collect or store private exchange passwords. API keys provided by users are stored in encrypted form and are used only for the purposes necessary to operate the Service functions configured by the user.

We do not intentionally collect sensitive personal data such as information about health, ethnicity, political views or biometric identifiers. If such information is provided voluntarily, the user consents to its processing.

2. Purpose of Data Collection

We process collected data only for the following purposes:

• Creation and administration of the user account, including registration and authentication.
• Providing analytical services, forecasts, indices, signals, trading tools and trading bots.
• Ensuring security, preventing fraud, blocking unauthorized access and investigating suspicious activity.
• Improving the Service, monitoring performance, analyzing technical issues and ensuring stability.
• Communicating with users regarding account notifications, important updates, technical notices and legal information.
• Compliance with legal obligations, including responses to lawful requests from authorities when required.

3. Legal Basis for Processing

We process personal data based on one or several of the following legal grounds:

• User consent, including consent to registration and the use of cookie files.
• Necessity for the performance of a contract, including the provision of access to the Service.
• Legitimate interests, such as improving and securing the Service.
• Compliance with applicable legal requirements.

4. Use of Personal Data

The user name and email address are used only for:

• Notifications related to the user account.
• Security alerts.
• Important updates and operational messages related to the Service.

We do not send promotional or marketing messages from third parties without the user’s explicit consent.

5. Account Deletion

Users can delete their account and all associated personal data at any time. A link to request account deletion is available at the bottom of the User Agreement: User Agreement.

6. Aggregated and Anonymized Information

We may transfer aggregated and anonymized data to third parties. Such data does not identify individual users and does not contain personal information.

7. Sharing and Disclosure of Data

We do not sell or rent personal data. Information may be disclosed only in the following limited situations:

• Service developers and contractors who support the technical infrastructure, subject to confidentiality obligations.
• Transfer of the business or part of the business during a merger, acquisition or sale, in compliance with data protection laws.
• Disclosure required by a lawful judicial or governmental request, provided that such a request is not politically motivated and complies with applicable legislation.

Personal data is not disclosed to referral owners or to other users except when explicitly described in the User Agreement and only within the referral functionality of the Service.

8. Referral Information

If a user registers using an invitation link, their name and email address may be disclosed to the user who invited them. This disclosure is limited to the referral functionality and is not used for any other purpose.

9. Cookies and External Scripts

The Service uses cookie files in accordance with browser policies to support site functionality, maintain sessions, improve efficiency and ensure security.

The Service may include scripts from external systems used for analytics or performance monitoring. These systems may use their own cookie files and collect technical data according to their respective privacy policies.

If you do not agree with the use of cookie files, you may stop using the Service and remove cookies from your device: Click here to remove cookies and leave.

10. Data Security

We apply technical and organizational measures to protect user information. These measures may include encryption, access controls, network protection, data segregation and continuous security monitoring. While reasonable efforts are made to ensure data security, no system can guarantee complete protection against all risks.

11. Cross-Border Data Transfer

Personal data may be processed on servers located in various countries. We take reasonable steps to ensure compliance with applicable privacy laws for international transfers. By using the Service, the user consents to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect improvements in the Service, changes in security practices or legal requirements. The updated version will be published on this page with an updated date. Continued use of the Service after changes are published signifies acceptance of the updated Policy.

13. Relationship with the User Agreement

This Privacy Policy is an integral part of the User Agreement and cannot be considered separately. Click here to read the User Agreement.